Send customer feedback request. Request method depends on customer preferences


Name Type Required Example Description
clientId string(40) yes 04f78...9f9f3 Client id is a unique user identifier provided by GatherUp.
customerId integer yes 1 Customer id.
ratingRevision integer no 1 1 will send rating revision instead of new feedback request. 0 will create new feedback request. Default value is 1.
checkThreshold integer no 1 1 will check if threshold is reached If yes then it throws error. Default value is 0.
jobId string no ABC-123 Sets JobID for repeat feedback request. Replaces existing JobID if rating revision.
hash string(64) yes bd13a40...303f3c5 Hash is a digital request signature. Learn how to generate hash here.


    "clientId": "04f78076fbfc66940169d2199af7c6698019f9f3",
    "customerId": "1",
    "hash": "67fbca027648a3caf08e47ca685d772aa2d92fb526b8b6e91d74286301c99988",


    "errorCode": 0,
    "errorMessage": "Success"


errorCode errorMessage
-1 Unknown error
1 Invalid hash sign
2 Invalid clientId
3 Server error - please contact support
11 Unable to send feedback request to this customer
12 Daily email limit exceeded
54 Message not sent - SMS limit exceeded
55 Customer has Invalid phone number!
56 Unable to send sms.
57 Customer has unsubscribed from your SMS messages